Job Description

Manager, Physical Identity Access Management (PIAM)

Los Angeles, California, United States of America • Seattle, Washington, United States of America + 2 more

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.

The Physical Identity and Access Manager is responsible for overseeing the development, implementation, and management of the company's physical identity and access management program. This role ensures the security and safety of employees, visitors, and physical assets by managing access control systems and protocols. The Physical Identity and Access Manager will work closely with various departments to ensure compliance with security policies and procedures while providing excellent customer service. We encourage candidates of all backgrounds, identities, and experiences to apply—even if you don't meet every qualification listed. Your unique perspective could be exactly what we're looking for.

Responsibilities:

• Set and maintain high standards for the design, configuration, operation, and quality assurance of all physical identity and access management (PIAM) systems and platforms.
• Develop, implement, and manage physical access control policies and procedures.
• Manage access rights and permissions for employees, contractors, and visitors.
• Lead the deployment and integration of advanced technologies (including AI, automation, and biometrics) to enhance and streamline Netflix's physical security and access control programs.
• Manage the issuance and revocation of physical and mobile identification credentials.
• Ensure accurate and up-to-date records of all identity and access data.
• Collaborate with HR and IT departments to integrate identity management with other systems.
• Conduct regular audits of access control systems and processes.
• Collaborate with business partners in HR, Contingent Talent, Workplace, People Tech, and IAM to ensure seamless integration of PIAM solutions within Netflix's global ecosystem.
• Shape and support the PIAM technology roadmap in alignment with departmental and organizational goals.
• Design, implement, and maintain robust processes for collecting and centralizing access logs and physical security data, enabling advanced analysis and visualization of physical security metrics.
• Review and ensure compliance with data privacy, access control, and physical security requirements.
• Develop and track metrics to measure the effectiveness and impact of PIAM solutions.
• Advise teams across the company on PIAM solutions, design, and deployment.
• Communicate program updates and technical information clearly to all stakeholders.
• Develop technical documentation, training materials, and best practice guides for cross-functional teams.

Qualifications:

• 10+ years of experience with increasing scope, responsibility, and complexity at a multinational company.
• Proven experience leading global, cross-functional PIAM or physical security initiatives and collaborating with diverse stakeholders.
• Strong project management skills, with experience in setting and achieving objectives through OKRs or similar frameworks.
• Deep understanding of physical access control systems, identity management, and emerging physical security technologies.
• Up-to-date knowledge of global physical security trends, regulations, and compliance requirements.
• Creative problem-solver with a passion for innovation and continuous improvement.
• Experience in the entertainment, technology, or critical infrastructure sectors is highly desirable.
• Comfortable working in a fast-paced, dynamic environment.
• Willingness to run lean with a DIY mentality, take educated risks, and think out of the box.
• Travel regionally and internationally as required (approximately 25%).

Compensation:

The range for this role is $215,000.00 - $340,000.00. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.

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